Hi Geoffrey,
Thank you for your kind review! We're delighted to hear that our team was able to assist you and replace your product, and that you’re now enjoying the Evolve Retractable Hose Reel. Your satisfaction is our priority, and we appreciate you sharing your experience!
Best regards,
The Hoselink Team
Hi Max,
Thank you for your review. You are still on our list to be notified and sent a replacement when we have completely ironed out all issues and leaks with our newly launched Evolve reel.
We are confident our latest fix should result in no more issues, so once we have this all sorted on our end, we can send you the non-leaking replacement.
Please reach out if you want any further clarification.
Kind regards,
The Hoselink Team
“It really is a premium watering experience. Nar seriously, it’s really enjoyable. As we don’t have a front tap,We can also take the hose through the house with no issues. No worries about water leaking. Really cruisin”
Hi Peter,
Thank you for the wonderful review! We’re excited to hear that you considered our Evolve Retractable Hose Reel as a gift. We truly hope they enjoy it as much as you do with your original reel. Your trust in our product means the world to us!
Best Regards,
The Hoselink Team
“Evolve is my new hose link. The 1st 2 have been outstanding many years old. My new evolve is good but sometimes it has an internal drip. You have informed me how to stop the drip, which does work, but very annoying it is still happening, when I only purchased it 6 weeks ago.”
Hi Caroline,
Thank you for sharing your thoughts on the Evolve Retractable Hose Reel. We're glad to hear that you've had a great experience with your previous hoses and appreciate your feedback regarding the internal drip issue. It’s understandable how that can be frustrating so soon after purchase.
We're here to help you troubleshoot further and make sure you get the best performance from your new hose reel. Please don’t hesitate to reach out to our Customer Service team for any additional assistance.
Best wishes,
The Hoselink Team
“After several years I returned to Hoselink to see and eventualy purchase one of these new retratable hose reels. What a great Improvement from the previous model which i still use daily. These are well made and the quality shows through. The accessories are light and easy to use. i had the reel connected and started using in 30 mins as the previous wall fittings matched with the new ones and made the job very easdy. Also great to deal with the sales crew and they are very helpful. I have bought other things from them and they all are high quality stuff.”
Hi Chris,
Thank you for your fantastic review! We’re delighted to hear that you’re enjoying the improvements in the Evolve Retractable Hose Reel. It’s great to know that you found the setup so easy, especially with the wall fittings aligning perfectly. We appreciate your kind words about our products and our sales team. Your support truly motivates us to keep delivering high-quality solutions!
Best wishes,
The Hoselink Team
