Hi John,
Thank you for your glowing review of the Evolve Retractable Hose Reel in Charcoal! We’re thrilled to hear that it’s exceeding your expectations compared to previous models. Time will indeed tell, and we hope it continues to impress you even more!
If you have any questions or feedback as you use it, feel free to reach out.
Best regards,
The Hoselink Team
Hi Marc,
Thank you so much for your amazing review of the Evolve Retractable Hose Reel! We're thrilled to hear that you find it a dream to use and easy to install. Your kind words about its design mean a lot to us!
If you ever have any questions or need assistance, feel free to reach out. Enjoy your gardening!
Best regards,
The Hoselink Team
“Our experience with Evolve Retractable Hose Reel is not good. Although Hoselink has excellect customer service for replacing defective products. We have 2 other Classic type and these are excellent. So based on our experience I would recommend the Classic over the Evolve.”
“A company is only as good as the service post sale.
We have a new 30m Evolve fail within a week of operation. No problem!
A new one was sent, free of charge along with, a paid return postage label for the failed one so they could pull it apart and find out the problem.
Can’t praise them enough!!”
“I was pleasantly surprised by the quality of the fittings, hose gun and reel. I also had the wall bracket break on day one, but customer service was exceptional and a new one was mailed out to me the same day at no cost (along with additional thicker wall plugs). This reel is a replacement for a cheaper, nastier brand I bought at Bunnings and I wish I had bought this in the first place.”
