“Hoselink Evolve is easy to use, easy to control water outlets, it Winds up easily after use. If I had the money I would replace all of my other Holman Reels immediately.”
“Had it two months and water started bursting out the side. Customer service said it was a known fault with that batch. They did replace it but there should have been a recall. I had to ship the old one back via AusPost which was not ideal because it was pretty heavy.”
Hi Iain,
Thank you for your feedback regarding the Evolve Retractable Hose Reel. I’m sorry to hear that you encountered issues with water bursting out of the side and that it affected your experience. It's understandable that having to ship the unit back, especially due to its weight, was not convenient for you.
We appreciate you bringing this to our attention, and I’m glad our customer service team was able to assist you with a replacement. We are constantly working to improve our products and your comments will help us in addressing these concerns more effectively.
If you have any further questions or need support, please don’t hesitate to reach out. We hope your replacement serves you better!
Best regards,
The Hoselink Team
“I purchased a hosereel in Feb 2012 and it has been used extensively in Brisbane, then the UK for 5 years and then back in Brisbane. The hose itself is fine but the retracting mechanism started to fail. Not bad after 13 years outside in some pretty harsh weather. Bought the new 30m retractable hose and it was so easy to install, took about 20 minutes from start to finish. Mechanism works so smoothly, hose might just be a bit more than 30m and never kinks. Love it and the fittings are a brilliant design.”
“The product seems fine although when trying to retract at its full 30 mtr it just keeps stopping, the old style didn't do that and it is always in a straight line when retracting. One other problem is the centre part of the spray gun is very weak and pretty useless when trying to clean anything.”
“This is the 2nd retracable hose we have from Hoselink the quality and fuctionality
is great
we installed it ourselves using the hoselink post and it works perfectly”
Hi Brian,
Thank you for your excellent review of the Evolve Retractable Hose Reel! We’re so pleased to hear that you’re enjoying the quality and functionality of your second Hoselink product. It’s fantastic that you were able to install it yourself with the post—great job!
If you have any more thoughts or questions, feel free to reach out. We're here to help!
Best regards,
The Hoselink Team
Hi John,
Thank you for your glowing review of the Evolve Retractable Hose Reel in Charcoal! We’re thrilled to hear that it’s exceeding your expectations compared to previous models. Time will indeed tell, and we hope it continues to impress you even more!
If you have any questions or feedback as you use it, feel free to reach out.
Best regards,
The Hoselink Team
