“I absolutely love the lid due to the spell proof. With having a toddler around you need a cup that is spell proof for sure. I received the lid pretty fast, I think it took about a week. The only reason I even bought it was because my other lid did have mold in it. That is the only negative thing I have to say about the lid. The cup keeps your drink cold or hot for hours.”
“I just bought the new rodeo cup and the lid got damaged the day i took it out of the box at the gym - i was able to contact customer service and get a replacement quickly.”
“I received this lid as a replacement for mine as it got some smoothie in a place I couldn’t remove it. Hydrojug support was quick to address the issue and send me out a replacement!”
“Contacted customer service about my lid being way too hard to open. They asked for a video of the lid sent it and within a day I got the notification that a new one was on the way. I was very happy and love my new lid!”
“My original purchase had a lid that was peeling and flaked. I contacted customer service and was issued a new lid for both travelers. There was no issue resolving my problem and I received the replacement lids the next week. The best customer service / support! Hands down will continue to buy from Hydrojug even though I missed the Aubrey collection.
It's okay.....”
