“I absolutely love and recommend the traveler jug to everyone but I did have to have the lid replaced bc the rubber rubbed off and was turning nasty. But otherwise amazing product.”
“I recently purchased a traveler and it fell while I was at work, and the mouth piece broke. I emailed HydroJug to see if there was anything they could do, and right away they helped me out with a replacement.
Five star customer service, you guys are the best!”
“I recently bought a traveler tumbler. About 2 weeks after my cup took a fall off the counter and my straw mouthpiece broke in half, making the cup unusable. I sent a picture to hydrojug and they were really good about setting me up with a new lid. Only complaint is them making a very durable cup with a mouth piece that is so easily broken. A friend of mine had a similar experience of their mouth piece breaking, making her cup unusable as well.”