“The cartridge could not fit into my printer because of the pin on the upper right sticks out. Since the packet is opened I cannot return the cartridge. Bummer!!”
“disappointed with the cartridge - when I took it out of the wrapping the wire guide was loose - i was not able to put it back together to insert the cartridge into the copier - should have known that the reason that the cost was $ 25. (vs $180-200 for an original L50) was it was cheaply made.”
“I didn't give it a 5 star because the magenta cartridge had a defect and kept jamming the paper. Had I not been a retired Xerox service engineer, I probably would not have been able to repair the defect. Would I buy toner from here again? In a heart beat.”
“The first color cartridge was defective. The color was "faded". I called customer service and the rep was very helpful in sending me a replacement at no cost and was sending a mailer to return the defective cartridge. I received the new color cartridge today but no mailer so I cannot return the defective cartridge. The second color cartridge is also defective. The colors have a bluish tone and hardly any red, green or sand color tones. The black cartridge works fine. If you send me a mailer I will gladly return both color cartridges so you can examine them to make necessary improvement. I would also gladly send samples of what I've printed so you can see for yourself.”
“The pricing at this store would be very enticing, however, colored prints colors do not match native work file colors (colors in Word, PDF, JPEG, or other format).”
