“Was not able to use the item. The description specified a “compatible” item so I was not expecting a genuine Okidata product. But I certainly was not expecting a clearly used item that had ink powder all over it. Jamie @ customer service was very apologetic and helpful. It did take some back and forth emailing but I did receive a full refund and they did not expect me to return the item. I was told to just expose of it. This was unfortunately not a good first impression so probably will not order from them again.”
“I put in the compatible drum unit and for some reason my replace drum message has not gone away. I'm not sure at this point if it is my problem or a faulty replacement. Until I do more research on the problem, I just have a question about why it would still show this message.”
“If I could give 0 stars I would. I put in my printer type and requested ink to fit. The ink that was suggested and ultimately purchase by me did not fit my printer. I am still trying to get it returned without me to get charged for the ink cartridge that I opened to discover it did not fit. It is the same size and looks the same, but has some kind of chip that is not compatible with my printer. I will end up paying for the ink and the return fee. Do not use this site.”
“I purchased black and color ink cartridges for my HP printer. They were delivered very quickly. However, the black ink cartridges works fine but the 2 color ones I purchased will not work in my printer. I get an error code that the color ink cartridge is not compatible with my printer. I will be returning the color cartridges.”
