“One of the toner cartridges was labeled as cyan but was magenta so now need to find a single cyan, I guess you get what you pay for. Contacted customer service and they did nothing. 0 stars for service ,”
“Nothing lower than 1 star???
Placed an order on Sunday expecting it to ship monday, as there Web Page states
"Orders placed before 6PM EST usually ship the same business day."
Five days later I contact them they state
"I sincerely apologize for the delay. The item you ordered will be arriving in a shipment today and we can have it sent out Monday. As soon as it is shipped out to you, you will receive the tracking number.”
“I ordered and paid for ink cartrages.2 days atfter receiving conformation including shipping I was notified that they had made a mistake on shipping cost and wanted me to pay more. I cancelled my order and am looking for a refund.Not my fault the did not calculat the proper shipping cost .Hard to believe it was more than twice what I was originaly charged”
“I ordered the wrong ink and need to exchange. I’ve called and no one would answer and left a message, I’ve tried to contact through the website both with no response. Poor customer service.”
