“I took off the protective cover from the cartridge and then removed the protective plastic. It pulled off all the electronic dots from the cartridge. I was so frustrated that I couldn't use it, I threw it away. Is there any way you can send me another black ink cartridge for free? I guess I shouldn't have thrown it away.”
“Terrible customer service. I would rate "zero if I could". One of the colored ink cartridges did NOT work. I asked for a full refund for this one cartridge and they did NOT even respond to me. The box that it was in, was different from the others. It also had a different number on it. A replacement color or a refund would be in order. Instead they ignored my multiple requests. Crooked operation . Do NOT buy from them.”
“For some reason, the ink/print skips and sometimes it will print blank. I guess it's too late now to return. I had to order a new one from Amazon and it works fine.”
