“I have left a voicemail and have emailed InkTonerStore regarding the 4-pack toner that I received for our 6130 Xerox Phaser printer. Our printer does not ‘recognize’ those cartridges. This happened once before and InkTonerStore replaced the cartridges with a different brand. I guess I assumed that our account with them had been flagged so we would always receive the correct brand. Could you please check into this for us and arrange to replace those cartridges? If you’ll provide a pick up tag, I can ship these cartridges back. One cartridge has been opened; that’s how I discovered the error. Order #100240319”
“Might be my setup, but the printer doesn't recognize that cartridge is in there. Awaiting replacement but haven't heard anything since I requested replacement.”
