“I had a good experience with the price and how quickly it came. The ink however is already fading after only a week or two so I don't know what's up with that. It is way too so soon to be low on ink. The drum is fine. I don't know what to do about ink as I already need another cartridge because the toner is already fading.”
“The drum does not fit
Spoke to Cust Relat and asked me to send picture of original drum and your drum
I ordered from another company and want to return this for a full refund
Did not receive reply yet !!!!”
“Your price is good, your quality of the ink toners cartridge lacks the prints you advertises by 50% on the last two purchased which is not worth the saving on HP prices. So the one kit I just purchased is 50% it may be the last”
“Hello, my company has ordered multiple toners and have had no issues ever, but I just ordered these HP 950xl, and 951 10 pk and tried to install and they didn't work. I will be send back to you, can i get a credit for this item? invoice number is 100184269. My number is 9567786395.
Thanks Pierre Newkirk”
“Is there a way to send you a scan of my results? The drum components do not completely remove the previous job so there is much over-printing. Sometimes there is a "ghost" of the left margin . . . about 3 to 4 inches of visibly light printing compared to the rest of the document. Sometimes, when there is a dark band to be printed the toner appears to be poorly spread across the band . . . leaving black and white uneven bands.”
“The product was fine but there was a big lack in communication on the order. I never received a confirmation that the order was placed, I sent 1 e-mail and called and left two messages to get a status on the order and never did hear back from anyone. I did all this because after I placed the order, I created an account and could find no reference to the order that I had placed. I finally, after a long search, figured out, from your website how to check on the order status and found out it was scheduled for delivery...but again, I never did receive any confirmation the order had been placed.”
