“Magenta ink was EVERYWHERE! It was a disaster to clean up. Also, the print quality is very poor. The black appears very faint and at times even hard to read.”
“My cartridge did not work in the printer. I emailed customer service regarding a return or swap; no answer back. I called the toll free number three times and no answered and left a message three times; no return call in three days..... Then I get this review request. :-(”
“I have trouble ordering, wish you would provide a phone number so I could order that way.
I get cartridges with no chip on them, i throw them in the trash and try to re-order again.
Seems like I run out of toner on one cartridge every week.”
“The toner I purchased was guaranteed to be equivalent to the manufacturer's. It isn't. It often leaves gaps/streaks. I am concerned it will gunk up my printer.”
“No matter how many online tutorials I followed about getting my Brother HL-L2350DW printer to recognize I'd replaced the toner with this product, it would not work. Slightly frustrating.”
“I'm wanting to return/exchange a drum unit they sent me with the correct unit and so far no luck. I ALWAYS get the answering machine and they NEVER call me back. I was told they would send me the correct unit through their emails, BUT NEVER SPECIFIC INSTRUCTIONS ON HOW TO ORDER. Their RETURN LINKS info on their website doesn't work either.”
