“I have ordered for years from ink and toner and always got a good product. This time I ordered a 5 toner package - made a mess of the copier - illegible copies - insurance companies sent them back because they could not read our bills/notes - after trying the 4th one - copies are coming out ok - very disappointing and frustrating for my staff. Pros - good price and quick shipping”
“I was thrilled to find a toner cartridge for my machine that didn't cost a fortune. When I finally received it, not because of the company but because I was on vacation, I was very happy. I opened the box pulled out the toner cartridge from the plastic and then finally looked at my old one that was still in my machine. I hadn't done that in quite some time, because the last toner cartridge lasted me almost a year. Shows you how much I don't print. Anyway, it looked a little different but that's okay as long as it performs. I tried to put it in the machine, and it did not fit. It was probably a 16th of an inch too long, so I have no idea if it works or not. I am waiting for someone to let me know how to return it. I'm very disappointed. If it had fit I would have been a customer for life. Please contact me.”
“I replaced all 4 colors on the Brother printer. Sorry to say the scan and copy features produced blurred and light copies. The test page was just ok on a scale of 1 to 10 it is a 4. I recalibrated three times, darkened the print settings, and it did nothing. Maybe made it worse.
I most likely will not be purchasing again. Thank you”
“third purchase, but went to install and printer did not accept it. then installed another unit and it then worked. will call about return and replacement.”
“I tried to replace a black cartridge of my printer (HP Office Jet Pro 8710) today with a cartridge I purchased from your company. My printer was starting to make funny noises (scratching and grilling) and it says, there is a problem with the supply system. Try replacing affected cartridge with a non-empty cartridge. Your cartridge is not working!.
Let me know how I can get a refund. My call to your company has never been answered.”
“So far, so good. Ordering and delivery were excellent. Received the product very quickly. The printer recognized the cartridges as they should and the printing seems very clear. Three stars now because enough time has not passed since they were installed. I don’t have any idea if they’ll leak all over the place like aftermarket toner cartridges often do.”
