Hi Ervin!
Thanks for your review here, but we would have loved to hear some feedback on why you give the Plenny Pot XL a 1-star rating after trying.
We do offer a 30-day money back guarantee which we will gladly look into for you in this case if it was not to your liking.
Kindly check in with us through the Live Chat on the website or love@jimmyjoy.com for the options.
<3
Hey Ryanne,
thanks for the feedback, but can you elaborate a bit on this? We are always trying to improof our products and we really care about customer feedback. So if you can let us know what you did not like, we can take that in consideration.
You can contact us via love@jimmyjoy.com or the chat function via the site.
p.s. we have a really good 30-day satisfaction guarantee
Hi Istvan,
Thanks a lot for posting your reviews on the different items you tried, we are very sorry it turned out to not be to your liking at all.
We would like to offer you the option to make use of the 30-day money-back guarantee we offer, you have been in touch with us before but not about this. Kindly check in with our customer care team for this through email at love@jimmyjoy.com or through the Live Chat option on the website.
Thanks for giving it a shot!
Hi Sam!
Thanks for posting your review on the Plenny Pot XL you tried here.
We are sorry to hear it was not a jackpot for you and would like to offer you the option of a refund within our 30-day money-back guarantee. For that, please check in with the customer care team through the Live Chat on the website or email at love@jimmyjoy.com.
<3