“Very good taste, for something that just takes five minutes to make! It could be a bit more saucy in my opinion. I tried to add more water but the noodles simply soak that up too. And it could take a pinch more salt. But I rather take too little salt over too much. So that's okay.”
Hi Mohammed,
We are sorry to hear this was your experience with the order.
Of course we can make things right for you still, kindly check in with our customer care team through the live chat on the website or email at love@jimmyjoy.com for assistance with this.
We can also look into the options within our 30-day money-back guarantee if needed.
Thanks for giving it a shot.
<3
Hoi David!
Wat jammer om te horen dat de Plenny Pot XL niet in de smaak is gevallen.
Als er ingredienten niet goed gaar zijn geworden, moet dat te maken hebben met de bereiding, tenzij er een productiefout zou zijn natuurlijk. Na het toevoegen van het kokende water is het een goed idee om een keer om te scheppen en daarna minimaal 5 minuten afgesloten te laten staan. Dat werkt voor mij persoonlijk elke keer prima, dus ik hoop dat je daar misschien iets anders hebt gedaan?
In ieder geval, mocht het nou gewoon niet voor jou zijn, dat kan natuurlijk. Daarvoor hebben we dan ons 30-dagen geld-terug garantie. Mocht je hier gebruik van willen maken, kan je contact met ons opnemen via de Live Chat op de website of love@jimmyjoy.com, dan helpen we je graag verder.
<3
Hi Mihkali!
Thanks for your feedback on the Plenny Pots first of all, much appreciated.
We were sorry to see only two of the 5 flavours tried were to your liking, but hey, let's look at it from the bright side, you found two you did like.
We offer a 30-day money back guarantee and you are well within that timeframe with the order still.
As you note you were considering returning items, we would like to invite you to get in touch with our customer care team for that and the refund from within our money-back guarantee. You can reach them through the Live Chat on the website or at love@jimmyjoy.com.
Thanks in advance. <3
“The combination of savoury and sweet didn't work for me. There was barely and bite to it and just tasted like sweet, wet noodles. Can not recommend at all.”
Hi Philip!
Thanks a lot for posting your review here, much appreciated!
We are sorry to hear not everything was jackpot for you, but at least one of the flavours was a good one for you, that's always a win, thanks for the 5/5 for that.
For the Satay Noodles Plenny Pot XL, I have refunded you right away from within our 30-day money-back guarantee. That refund will be back with you shortly.
For future reference, feel free to check in with the customer care team through Live Chat or love@jimmyjoy.com for assistance with that going forward.
<3
Hi Ana!
Thanks for your feedback here, we are sorry you did not like the Plenny Pot XL - Satay Noodles.
As you were still within the 30-day money-back guarantee timeframe, I have refunded you for the bag right away, you will have that back shortly.
For future reference, feel free to check in with the customer care team through Live Chat or love@jimmyjoy.com for assistance with that going forward.
<3
“I like the satay noodles! You have to really shuffle the contents around with the scoop to get a good amount of powder and noodles, though, but I prefer that over plastic waste.”
