Thanks for the great rating Madeleine! And thank you for confirming. We didn't see a delivery photo for the shipment, even though it showed as delivered. Appreciate you letting us know! 🐈💜
“My Xander loves it ive tried to change to a different formula. Nope He wouldnt have it Its easy to scoop as it clumps. Never fails As soon as I change the box, which is so easy, my cat has to put his head in like he is rolling around in the litter. Ive personally have never done this, but I can tell Xander loves this litter Ive been a customer for about 4 years now.”
Hi Elizabeth,
We appreciate you sharing how much Xander loves our Standard Clay Litter box. It’s great to hear the easy scooping and reliable clumping keep things smooth. We are grateful for your long-time and loyal support! 🐈💜
“Cat will use this ckay litter box. Love the delivery to my home, but this shipment looks like the deliveryperson stepped on the box. I needed to clean the old one and replace the litter.”
Hi Amber, thank you for sharing. We are sorry to hear how your box arrived. If there is ever an issue with your deliveries, please feel free to reach out to us at support@kittypooclub.com. We are happy to replace any item damaged in transit.💜
“I absolutely love kitty poo club. It takes away all of the mess of changing out the litter box, all I have to do is scoop it every other day or so to keep it clean. Worth every penny!”
“The litter box and the litter coming once a month is a great idea, unless, it doesn't show up when it's supposed to. Delivery was supposed to be last Thursday, It still hasn't shown up. I keep getting notices that'll be here the next day, and it doesn't show up. Now, I'm going to have to go buy a bag of litter, when I already paid for a bag.”
Hi Melanie,
Thank you for sharing, and we are so glad to see the "Delivered' scan on your package. Tracking shows it was delivered this morning. Our free shipping option can take 7-10 days transit, and FedEx does use an estimated system with regard to deliveries. If you ever need any help with a package being delayed or damaged, please reach out to us at support@kittypooclub.com, we are always happy to help! 😊
