Hi Gabriela, We're so glad to hear you're happy with the quality of your Luxies! We'd love to see your new look, so be sure to tag us in your photos on Instagram using @luxyhair. Warmly, Luxy Hair Support
Hi love!
We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
Hi Shawna, thank you so much for sharing your experience! It's fantastic to
hear your Luxies are an easy experience all around. Enjoy them to their
fullest.
Hi Alissar, Thank you for taking the time to send us your honest comments. Alissar, please reach out to us at info@luxyhair.com and let us know what we could have done to make this a better experience. We love to learn from our customers!
“I feel like the length was way shorter than what I ordered I’m 5’2 and got the 20 inch extensions when I opened the box it legit looks like it’s 18! Not really excited kinda wasted my money. Hair quality was good just the length is deceiving.”
Hi love!
Thank you for taking the time to send us your honest comments. We're sorry to hear this.
Please feel free to measure the length of the weft with a tape measure, and reach out to us at info@luxyhair.com, with any concerns that you may have. We're here and happy to help you.
Warmly,
Luxy Hair Support
“I have always wanted long hair but it can be hot in the summers. I figured I’d give Luxy hair a try and I am more then happy with that decision. I have so much confidence wearing these no worries that they are blending nicely or anything.”
