Hi McKenna,
Thank you for reaching out to us. We truly appreciate your love and support of Luxy Hair.
Wishing you a lovely rest of your day!
Warmly,
Kerry
Luxy Hair Support
“These extensions are the best. I’ve purchased from other “top” name brands and they don’t come close . They’re affordable and GREAT quality. If you’re on the fence about them, don’t be. You’ll be happy with them”
“I love my mocha brown extensions! They blend so well with my hair people always assume it’s real. I’ve had mine for over a year and they still feel and look great!”
“I order first-time regular hair extensions and I was obsessed with the hair so I order another one but seamless and I was so disappointed with the hair.
They are very thin at the end, splitting and not fitting.
The worst thing is you can not return them even if you show them photos and videos to prove the fault it's on their side and only what they can offer you is USD 20 back.
I am very disappointed and do not recommend ordering hair extensions from this company because you can not refund them and you lose money so please be careful and order from another company .”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
