“I do really like my Luxy seamless clip ins but I had a hell of a time getting my hair to match bc I was going off of the Luxy hair guide that states the undertones of the extensions. The dark brown is listed at a level for undertone but I found that I needed to color my regular hair at a level 6 mixed w some ASH 7 (aveda) - now it matches perfectly & I am very happy.”
“The hair extensions I received were faulty! The hair started coming loose from the clips the first time I wore them seriously at least 3 of the clips are empty now the hair fell right out of them .”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“The quality of the hair is nicer than my own hair!
I am extremely low maintenance and was worried that I'd never use them if they were too much work. The first time I put them in took me about 10 minutes but now that I've got the hang of placement it takes me less than 5. Enhances my look but looks natural AF.
It was also the perfect color match and the extensions stay so well and blend so easily. This was my FIRST time ever trying extensions. I'm honestly shocked at how well the extensions stay in place. I wore them to try on wedding dresses and had 10-15 gowns up and over my head pulling all my hair every which way every time + trying on veils with combs. Those things stay put. They are also so comfortable that after taking them out at night I'll accidentally leave the single clip ones in not realizing because I can't feel them.”
Hi Mariah,
We're so happy to read your feedback, as a first-time wearer! Please enjoy your Luxies and best wishes for your upcoming wedding!
Warmly,
Kerry
Luxy Hair Support
“I’ve only used the clips a few times so far but am really liking them! The color perfectly matched my natural hair color. Overall clips are easy to put in, and choose how much extra volume you want to in to your hair. Would recommend based on my experience thus far!”
Hi Tressa,
We really appreciate you sharing your lovely feedback with us!
Tressa, we're happy to hear that our clip-ins are easy to apply and that you are pleased with the match to your natural hair. Please continue to enjoy your Luxies!
Warmly,
Kerry
Luxy Hair Support
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I’ve been purchasing Luxy hair extensions for over two years now and they have never failed me until my recent purchase. The set that I received looked like all of the other sets I have purchased, but within week two I noticed the hair tangled easily and pieces would melt as I would curl them with my curling iron. This has never happened before with my previous sets, kind of makes me wonder if this hair is fully human hair or not. Kind of disappointed, but continuing to work with what I bought since they are not the cheapest! :( still love this brand, this is the first time I’ve been discouraged from buying from here again.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I’ve tried the original. Those were too thick of the clip area. The seamless is better and much lighter. They last a long time if you are gentle and very consistent with taking care of them. They last about a year. Depending on how much you wear them. The color options are great too.”
Hi Lysa, thank you for sharing your feedback! We're delighted to hear that
your Luxies are blending seamlessly with your hair. Enjoy your set to its
fullest.
