Wow, Natalie! Thank you for your 10/10 rating. We're thrilled to hear this
and that you enjoyed your set for your wedding. Please be sure to tag any
photos on Instagram with @luxyhair - we'd love to see you in your Luxies!
“I ordered the seamless 20”. I really wished I could give great review but I was honestly disappointed. After sending them back in for an color exchange I was very happy with the color, but the extensions got so thin towards the ends. I notice there were so many hairs that were short and sticking out. It was almost as if they someone went through it and cut a ton of hairs short. The hair was not thick enough at all and I have medium hair thickness. Honestly for the price I paid I expected them to be so much better.”
Hi love! We���re really sorry to hear that you���re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven���t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Hi Rhonda, we're delighted to hear you're loving your Luxies! It's
fantastic to hear you're finding them easy to apply. If you ever have any
questions, feel free to reach out to info@luxyhair.com. Our team is always
happy to help.
“Struggling with hair loss lately. The extensions are great quality, soft shiny and thick. They blended great with my hair, even without curling. Definitely would recommend!”
Dear Selma,
We truly appreciate your love and support of Luxy Hair. Be sure to tag any photos on Instagram with @luxyhair - we'd love to see you in your set!
Warmly,
Kerry
Luxy Hair Support
“I have been wearing extensions since I was 18 and this has got to be the best hair quality and silkiness I have ever felt! I needed new extensions since I recently dyed my hair back to dark, and when I started doing my research I found Luxy hair! I started with their 20” Dark Brown human hair ponytail first and it is TOTALLY a whole Ariana grande mood:grinning_face_with_star_eyes:
I am also a client from Bellami hair and because I wanted a different length and feel for new extensions , I decided to try Luxy! Best decision I have made! It’s a perfect match, Perfect length and looks identical to my hair which makes them look even more natural.
I originally ordered the dark brown set but it didn’t quite fit with my hair color.So I decided to exchange it and the customer service rep was super helpful in making this so quick and easy. I returned it on a Tuesday and they approved & process my order in less than two days! I received my Luxies that same weekend!
Love them! Can’t wait to rock them even more than usual!”
Hi Stephanie,
We really appreciate your lovely feedback!
Stephanie, thank you for sharing your photos. You look absolutely beautiful! Please reach out to us at any time, if you have any questions about your Luxies. We'd love to hear from you again :)
Warmly,
Kerry
Luxy Hair Support
“I have bought 5 sets of luxies and a ponytail over the past few years. They are my absolute favorite. This was my first set of seamless and with my shorter hair they did not have quite as much volume as the classic but they are more comfortable. I bought a second set to add more volume for a better blend with my hair. They still feel light on my head and blend perfectly!”
Hi Madi!
Thank you for your 5-stars.
Madi, we truly appreciate your love and loyalty to Luxy Hair. We're delighted to hear that you have loved all your Luxies and have found the perfect shade for you.
Kindly feel free to reach out to us at any time at info@luxyhair.com - we'd love to hear from you again!
Warmly,
Kerry
Luxy Hair Support
Thank you for your review, Sara! We’d love to see your photos! Be sure to tag your images with @luxyhair. Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Hi Amy,
Thank you for sharing your 5-star review on Luxy Hair!
Amy, we're so happy to hear that you are enjoying your Seamless Dark Brown set. Be sure to tag any photos on Instagram with @luxyhair - we'd love to see you wearing your Luxies!
Warmly,
Kerry
Luxy Hair Support
