Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“I bought these clip in for my wedding to add volume to my hair. They were amazing. My hair lasted all night and these were beautiful. They matched my hair so well too.”
Hi Emily! We're delighted to hear that you are enjoying your Luxies. Please be sure to tag any Instagram photos with @luxyhair - we'd love to see you in your set.
“I have short hair and am trying to grow it out. Luxy extensions were a good choice to help me change my hairstyle without having to cut my hair. Color matched perfectly and they are so easy to put in!!”
Hi Harlee,
Thank you for sharing your feedback.
Harlee, we are delighted to hear that you feel this way about your Dark Brown set. Yes, our Luxies are a great way to add length to your natural hair! Please continue to enjoy your different looks :)
Warmly,
Luxy Hair Support
Hi Diane,
Thank you for sharing your honest comments with us. Please continue to enjoy your Luxies and reach out to us at any time. We're available every day of the week at info@luxyhair.com.
Wishing you a lovely day!
Warmly,
Luxy Hair Support
“My hair has been thinning for a while now because of lupus , it makes me so self conscious I decided few years ago I wanted to try extensions I got the seamless dark brown 20 " and I wear them everyday I love them they boost my confidence 1000 percent with the weight this disease puts on my mind body and spirit so glad hair is the least of my worries now !!!! Thanks Luxy also their customer service is 100% on point”
Wow, thank you for sharing your Luxy Hair experience with us, Traci - we're
so happy to hear how much your Luxies boost your confidence. You are
beautiful, and an absolute trooper! If you ever have any questions
regarding your set, please reach out to our team at info@luxyhair.com. It
will be our pleasure to help you.
Hi Taylor, We really appreciate you sharing your lovely feedback with us!
We're delighted to hear that your Luxies look so natural and match your
hair perfectly.
