Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“Loved my extensions! Wore the 20” ashy brown/blonde extensions for my wedding and without trimming them by my regular hair stylist beforehand (as I wanted to do but could not get availability), I would say the extensions were seamless to my natural hair!!”
Hi Edith! Thank you for your 5-star review - we're thrilled to hear you
love your Luxies. If you ever have any questions, feel free to reach out to
info@luxyhair.com. Our team is always happy to help.
“I’m in love with my new extensions! They are so smooth and easy to wear. I have very thin long hair and I was looking for volume and a bit of length so I got their 20”. I also have highlighted hair and got them in ash brown highlights, it turned out to be a perfect match. Their standard shipping to Canada can be quite lengthy so I recommend to get express shipping.”
Hi Maria,
Thank you for your lovely comments and feedback. We truly appreciate you taking the time to send it to us.
Maria, please reach out to us at any time at info@luxyhair.com, if we may help you further with this. It will be our pleasure.
Warmly,
Luxy Hair Support
“I just ordered my 3rd set and absolutely love this brand. I've worn clip-ins on and off for over a decade and have never had a better set of quality clip-ins. The color matches flawlessly. They last longer than any other hair I've used. The clips are sturdy and stay in place. And I can style them to match my naturally curly texture too. I also have really thick hair and the thickness of these extensions blend perfectly.”
Hi Briana, Thank you for sharing your lovely comments. We truly appreciate your love and support of Luxy Hair. Touch base with us at info@luxyhair.com, if you have any questions in the future. It is our pleasure to help you.
“I have toned my hair a few different tones of ash and these extensions do SUCH a great job at blending in!! I am soooo in Love, best purchases I have ever made! I also had some issues with it being delayed but the chat support group was SO awesome! They helped me out with everything I needed!!”
Hi Elizabeth, thank you so much for this incredible review. It's fantastic
to hear that your Luxies are blending seamlessly with a variety of shades.
We are always here to help via chat or email if you need it. Enjoy your
Luxies to their fullest!
