“Extensions themselves were nice, colour matched well and they were very soft. However, I was disappointed with the quality of some of the accessories I ordered. I got the Hair Extension Styler and was excited to use it, but when I received it the quality of it wasn’t great. It looked like it had been used. It was scuffed, there were long scratches on it (even though it came wrapped in plastic in its own box) and had chipped tongs on the end that the hair got caught and pulled when I tried putting them on. So sadly I probably won’t use that. I also got the Carrier which I will use, however the quality of the branding on the actual product was low. Definitely doesn’t affect its use but just stood out to me.”
Hi Katelyn! We’re really sorry to hear that your Deluxe Hair Extensions Styler arrived this way - it will be our pleasure to help you. Please respond to this email with a photo of it. Our team will keep an eye out for your email. We look forward to helping you further with this.
