“This was the first time we had ordered from McKenzie and was looking forward to a delicious prime rib since they're a catalog had shown this and other specialty items. We were disappointed since the prime rib was both tough and a lot of fat. I don't feel we will probably order anything again online. This was a truly disappointing experience for us in our company.”
Thank you for reaching out. We’ve sent you a private reply via email to address your concerns directly. Please don’t hesitate to reach out if there’s anything else we can assist with.
Best regards,
Customer Support Team
Thank you for taking the time to share your thoughts, Roberta. We're really sorry to hear that the roast didn’t meet your expectations. Your feedback is important to us as it helps us to improve our products. If you have any concerns, please don't hesitate to reach out to our customer service team at info@mackenzieltd.com or 1-877-867-6851.
“I buy one every year for my neighbors. They love prime rib and this is no muss no fuss for their Christmas dinner. So welcome! No bone no fat no waste. Worth every penny This year I bought one for my "go to" guy who is helping me stay safely in my home. He didn't wait for hristmas. Went home and ate it. Huge success! Thank you. I can give something to those I love and know they love it. As for me I'm denied red meat tho just love giving it to those who salivate for it!”
Thank you so much for your heartfelt review, Mary! We’re thrilled to hear that our Prime Rib Roast has become a staple for your holiday gifting. We truly appreciate your kindness and support, and we’re honored to be a part of your thoughtful holiday traditions! We can't wait to help you again in the future.
“I followed the cooking directions specified and the prime ribbon was out of this world. It was perfectly flavored, simply said, it was fantastic. I am sure to re-order”
