We apologize for the disappointment you experienced with our prime rib. Your feedback is valuable, and we'll take it into consideration to improve our product quality. If you encounter any issues in the future, please reach out to our customer service team at info@mackenzieltd.com or call us at 1-877-867-6851, Monday to Friday, 8 AM-4 PM EST. Thank you for bringing this to our attention.
Best regards,
Customer Support Team
“It’s not often I find food delivered by the postal service as good as homemade. This prime rib was a pleasant surprise. The taste was delicious…as good as any homemade I’ve eaten. It was also nice and juicy. Everyone enjoyed this prime rib.”