MobileHelp Classic Annual Reviews

4.9 Rating 205 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Michael Ma****
Verified Reviewer
We recently purchased MobileHelp for our 87 year old Mother who has mobility issues. From the very start everyone at MobileHelp has been very polite and understanding and has expressed a real concern for our Mother. Her device has actually activated several times and the response from MobileHelp has been quick and responsive. It gives us much peace of mind knowing our Mother can get immediate help if she needs it.
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Posted 2 years ago
Josephine Gonsa****
Verified Reviewer
Our family purchased MobileHelp, with the fall detector, for our mother last month. It has added a renewed sense of security as she has been falling, quite frequently as of late. Knowing that she is being "watched over" during early morning hours has indeed been so comforting. Thank you for your support
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Posted 2 years ago
Jennifer D****
Verified Reviewer
The person I talked to was extremely knowledgeable about the product & what it offers. Was very understanding of our wants and needs for our mother. Once I received the system, the set up was quick & simple & the gentleman helping us on the phone was awesome! I highly recommend this system. So glad that we feel mom is totally safe & secure now.
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Posted 2 years ago
April Will****
Verified Reviewer
If you've ever spent hours on the cold floor because you just could not get up, you'll understand how much peace of mind MobileHelp provides. It's a safety net and the comfort provided by having a solution to a very frightening problem is great.
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Posted 2 years ago
So far, so good. Easy setup and testing. Thankfully, we haven't had to use it yet.
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Posted 2 years ago
Dennis Cr****
Verified Reviewer
As a new customer of Mobile Help, I was pleased at their response when my husband accidentally activated his fall button while at home. We have the MobileHelp Classic (At home System) monitoring system. A representative was quick to respond. It is reassuring to know that their response call time was immediate.
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Posted 2 years ago
Terence Thu****
Verified Reviewer
Had emergency within the 1st week of set up.Got a response with police & emt’s and recovered a fall victim from being left on the floor for who knows how long.So glad for MobileHelp!
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Posted 2 years ago
Great customer service! Very helpful and a pleasure to work with.
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Posted 2 years ago