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MobileHelp Duo Annual Reviews

4.8 Rating 682 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Barbara S****
Verified Reviewer
The problem i have is with your devices. The main device has very bright lights that can't be kept in a bedroom. They light up the entire room. Th smaller device which is where I charge my gps unit is kept in my bedroom in the event i have an incident during the night fl;ashes lights constantly. Do you have a solution to these problems?
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Posted 5 years ago
It was very helpful!
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Posted 5 years ago
We just recently received the MobileHelp fall detection system. It was amazingly easy to set up at home and we also got the additional part with the GPS and remote functions. The staff have been very helpful so far and patient with us on one false alarm. I would recommend this system!
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Posted 5 years ago
Everything worked as expected.
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Posted 5 years ago
Ilan K. of Mobil Help aided me with setting up my new mobile alert system and removing several things from my house. He was very professional, courteous and helpful. I would use him again if I have similar needs that he could help me with. In all, I am very satisfied.
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Posted 5 years ago
Betsy Ar****
Verified Reviewer
Your pendant is very sensitive and had produced 4 false positives. and even when I held the button down to cancel, I came upstairs to get phone call from the fire department wanting to know if I was all right. You had apparently called them. I don't want to be the woman who cried "wolf."
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Posted 5 years ago
My mother in law has only had MobileHelp a short time, but the set up and customer service have been excellent so far. The first service rep was very patient and gave us a lot of information that made our decision to sign on. Thank you!
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Posted 5 years ago
Noreen Ar****
Verified Reviewer
I have not used the service yet but I feel comfortable knowing help is close by if I should need it.
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Posted 5 years ago