“I haven’t started using the sun yet. All was good with the deal with ID. Then the contract came through a one of the main reasons I took the deal was, no April price increases !! Then on the terms, the price rises every April !!! On speaking with a member of staff from Mobiles.Co.Uk he said there was nothing he could do to rectify this, only 1 day after reading the whole contract. ID mobile have no customer human facing / speaking services, so, I suppose thr only thing to do is leave by March !!! Sad really, as the whole deal is brilliant, but because of some incompetence by Mobiles .CO.UK I have to arrange a new contract after a few months, because you cannot dpesk to a human to rectify my situation”
“The site was easy to use to get a new sim only deal, but it stated there would be £36 automatic cashback and this has never happened despite waiting the 38 business days it said it would occur within.
Is it legal to just lie about financial promotions?”
“God price for plan.. but delivery of sim card was long.. now sim in phone signal level very poor 1 bar so won't be staying with ID. Also people complaining can't get through to hearing messages saying unable to connect.”
