“Unfortunately, never received the SIM card from Vodafone via Mobiles.co.uk... so order was cancelled. So never actually had an account, nor did I have an opportunity to rate it sadly. Wouldn't particularly recommend this service.”
“Still not received anything a week after ordering a sim. Customer service very unhelpful. Can’t log in to my account most of the time, just keeps going back to log in. Virtual agent just keeps sending same question after I answer it. Absolute waste of time and energy trying to deal with them. I imagine getting the cash back deal by sending my bills in. On months 2 4 6 8 10 will be more hard work than it’s worth of twenty four pounds. I will now attempt to cancel this contract and go with someone more reliable.”
“I’ve now upgraded with Mobiles.co.uk for the second time, and once again the experience was excellent.
The first time, I took out a SIM with a phone, and this time I switched to a SIM-only deal. Both times, the whole process was incredibly easy and straightforward. I barely had to do anything, as everything was handled smoothly by their system.
What really stood out was that they managed to offer me a better deal and service than going directly through the network provider, which was a great bonus.
Overall, a hassle-free experience with great value – I would definitely recommend Mobiles.co.uk and will happily use them again in the future.”
