“Not even been set up yet still waiting set up depite my go live was meant to be 29/05/2026, have contacted and still not setup with new system all while being charged by previous provider!”
“I want to say that the claiming process is quite complicated. I try to upload the PDF file of my bill and realize that you have stated the instruction using the exact monthly bill. I realize that but the system did not allow us to alter anything which make me feel frustrated.”