“Despite wanting a physical sim, i was issued an Esim which is incompatible with my phone. Called well over ten times to sort this, nobody could help so I had to choice but to cancel the contract.
Terrible service, zero help, would not recommend”
“Absolutely shambolic service.
Contract taken out due to existing contract ending with another provider. Opted to port my number with a chosen date.
New SIM arrives under a new number, no contact had been made to me to say there had been any failure in porting my number until I had to contact Vodafone directly and go 5 days without my old number.
Secondly, the contract price was £9.00. When getting into my account I find the contract price is actually more than double at £20.00 due to another “error”.
Not a clue who’s “fault” it was that meant my number didn’t transfer and I was given a false price that couldn’t be honoured by the provider.
(SIM ONLY. NO NEW DEVICE)”
