“So far, so good.
With another network named like a chemical compound of sorts increasing their prices above standard and against guidance of the regulator, I opted to leave free of charge.
I requested my PAC, ordered my Vodafone SIM, received it within 3 days, number ported 2 days later. Improvement in signal, very happy.
There is a slight difference in price in that it’s set for 12 months but will increase after 27 months by a larger amount as it’s a limited term promotion to make it so cheap.”
“I am writing to inform you that I have not yet received my SIM card, even though the delivery status indicates that it has been delivered. I have not received any goods from your company or from Vodafone, and it appears that my contract has already commenced without me having received the product.
Could you please investigate this matter and advise me on the next steps to resolve this issue?
Thank you for your assistance.”
