“BACTRACK is easy to use and much less expensive than Soberlink. This product gives real time reporting with a photo and also location. Quite full proof. I did get one inaccurate reading when I was sober. I used It again and the reading was accurate. I would Strongly suggest this product for anyone that is looking for this technology.”
“I use this product during the custody of my children. I have been sober over 14 months and half the time I used this product. I wouldn't say it's kept me sober but it has ensured that I do not drink when I have my children. My sobriety and my children mean more to me than anything.”
“It's sad haven't drank in almost 9 yrs and mainly violation hand sanitizer coffee creamer my inhaler no leway 53.00 Everytime if you drink you know as well as me when 4 minutes are up and passes you know your not drinking. It's all about the money!!”
“I have learned when the BACtrack view is not working right for BACtrack company fails to take responsibility they will send you a new device but if it gives you a false reading they will not offer any assistance with the false reading I am in the middle of a child custody battle and the BACtrack view malfunctioned and all they did to help me with this send me a new device it is also very hard to get in contact with the people that serveThe backtrack view I am in Oakland California and they are in San Francisco California very difficult company they never return my phone calls but they do return emails days later and not once have they offered to right me a letter saying that the device can or might Malfunction Now that I have been placed in the situation I might lose custody of my son and they have no remorse whatsoever nor have they been taking the time like I said before to give me a call back they just sent me a new machine without even telling me”
“This product works seamlessly on our iPhones. It's helping my family navigate through a difficult time and I'm grateful that the product exists. After some initial difficulty with the order shipment, customer service was very helpful. Setup was easy. Only suggestions are minor. Would be good to be able to set up testing schedules in my own time zone-it's confusing to have to count forward hours to UTC. Also new data doesn't always load right away I'm the app. It would be nice if login info saved so I didn't have to enter username and password so often. Also, looking ahead I have concerns for its affordability for long term use. It's something I think we could really use long term (many years even) but the price is really high. While $100/month is something we are committed to making work now, I'm not sure how manageable it is indefinitely. It would be great if you'd consider a substantial discount for long-term subscribers, perhaps kicking in after the first 6 months or year.”
