Boucle Counter Height Bar Stools Dark Brown (Set of 4) Reviews

4.7 Rating 83 Reviews

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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“Really love th clean look these stools are designed. They can be transitional with any furniture type. My only concern is the very light green color and fabric how durable it's going to hold up with hands touching it and spillage from any countertop. Wish they could have of much more durable stain resistant fabric. Being this is a piece of furniture that is always around food content. Was a bit of challenge to put together also. But great looking.”

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Posted 1 year ago

“I love these bar stools! They are the perfect addition to my kitchen! Easy to put together and very sturdy.”

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Posted 1 year ago

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Posted 1 year ago

“We purchased 4 counter height stools for our new kitchen. One of the stools had a structural flaw that prevented us from putting it together. I spoke with Karla in customer service, sent her pictures, and within just a few hours I was informed that a new stool would be on its way. It's been a long time since I've experienced this stellar level of customer service, and I want to thank Karla for quickly resolving our problem. Our Gracie Stools are exactly what I was looking for. They look beautiful, and they couldn't be more comfortable. I highly recommend this company, and look forward to my next purchase.”

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Posted 1 year ago

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Posted 1 year ago

“Great quality, easy assembly and functional.”

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Posted 1 year ago

“Easy to put together. Design is excellent and modern, exactly what I was looking for. Since the back is low, it doesn't obstruct view across the kitchen island. Very sleek looking. Cushion fabric and cushion is so, so. Doesnt feel super cheap, but doesnt feel high end either. Not the most ccomfortable chair if someone plans to see for long. But most counter stools/bar stools arent. BUT what I am SO impressed with is Nathan James customer service! One chair came in dirty from the clear bag they have it in. The representative I spoke with had me send photos via text, to send to the quality team. She ordered me a set of 2 new stools bc they were out of stock of their single. And just said to keep the one we had. So now I will be donating the other 2. Super simple, no hassle, process. I'll do business with them over and over as well as recommend to family and friends bc just that experience proved they stand by their products!”

1 Helpful Report

Posted 1 year ago

“The chairs look beautiful, however the legs on each chair was a different length and my husband had to try a make them even so they wouldn't rock back and forth. Disapointing because of how expensive they were!”

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Posted 1 year ago

Thank you for sharing your experience, Pauline! This helps us continually improve our products! It looks like our Customer Happiness Team has already been in touch to help resolve this for you. If there's anything else we can help with, please let us know!

Posted 1 year ago