Boucle Counter Height Bar Stools Dark Brown (Set of 4) Reviews

4.6 Rating 70 Reviews

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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“Quality appears on point. Build was relatively simple, took longer to unbox and get organized than it did to actually put the stools together. Only complaint is from the photo the fabric appeared more white / gray. Actual was more between white/cream color. It still works for us, and maybe it was a happy accident becauce we liked the cream color more, but still worth a knock for not delivering what was ordered.”

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Posted 1 year ago

“These chairs offer a simplistic, yet elevated design with the boucle fabric. I wasn't able to adjust them to fix the wobbling, but I just added fabric protectors to the sides that needed it.”

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Posted 1 year ago

“I am very pleasedwith the purchase. The chairs came sooner than expected, they were easy to assemble and they look great in our kitchen”

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Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

Hi there! Thank you for letting us know. I'm sorry to hear that you have received a defective item, and it took us longer to respond than expected. This is truly not what we want you to experience. We definitely want to make this right for you promptly. We have already reached out to you via email and hope to hear from you soon!

Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

Hey there! Thank you so much for taking the time to share your honest opinion with us. We're sorry to hear that one of the stools gave you some headaches there. We are constantly trying to raise the bar and share better experiences with our customers. I've gone ahead and responded to your email with a bit more information on how we can work towards finding the best solution for you. Hope to hear from you soon!

Posted 1 year ago

“The bar stools were easy to put together and look fantastic!! They are also very comfortable.”

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Posted 1 year ago

“The stools are wonderful! I bought them as a house warming for my son, he loves them. They are comfortable and are an amazing addition to his home. The quality are outstanding.”

1 Helpful Report

Posted 1 year ago

“What a disappointment this purchase has turned out to be, and I put a lot of research in before purchasing. The barstools are pretty but fall short everywhere else. The finish on the wood is inconsistent and poorly applied. There are dings/chips/scratches as well. All of the barstools do not sit level and the fabric and cushioning migrate on the seat. After 1 week of use they look old. I have tried to attach pictures but every time I do it won't accept my review. I'm glad to provide to anyone. Anyhow, I would not recommend this bar stool purchase to anyone.”

1 Helpful Report

Posted 1 year ago

We're sorry to hear about your experience with the barstools. We understand how important it is for us to ensure the correct expectations are set when making a purchase, even more when buying furniture online. We are here to help! We have reached you via email to help find a resolution for this situation. Your satisfaction is our priority!

Posted 1 year ago