“New West is absolutely fantastic. I have slowly built a nice collection. Turnaround time on knife sharpening is quick. Knives come back as sharp as the day I bought them. New West is the best.”
“I recently sent my New West Knives to be sharpened, and I have been so pleased that I did. The knives came back perfectly sharpened, and the process was quick. I would recommend these knives and the warranty works to everyone!!”
“I truly appreciate this service. I just drop my knives off in Jackson and they are quickly returned to me at home postage free. I have to admit that I miss them the few days they are gone, but they were returned very quickly. Thank you.”
“Outstanding customer service! I will always purchase knives from NWKW!
The tip broke off on my knife and so I sent it in for repair. They sent me a new knife.”
“I purchased a knife, they couldn’t find the paperwork or sheath.
They asked if they could send it to me because I was traveling home the next day.
I had to call a week or so letter to remind them of the items I hadn’t received
I did get something, but I do not believe it is correct and no paper work.
When I purchased they said it was blue,, what I received was black and not the right size for the knife
I paid 700.00 dollars.
If I was local I would return and get my money back.”
