“I recently sent my New West Knives to be sharpened, and I have been so pleased that I did. The knives came back perfectly sharpened, and the process was quick. I would recommend these knives and the warranty works to everyone!!”
“I truly appreciate this service. I just drop my knives off in Jackson and they are quickly returned to me at home postage free. I have to admit that I miss them the few days they are gone, but they were returned very quickly. Thank you.”
“Outstanding customer service! I will always purchase knives from NWKW!
The tip broke off on my knife and so I sent it in for repair. They sent me a new knife.”
“I purchased a knife, they couldn’t find the paperwork or sheath.
They asked if they could send it to me because I was traveling home the next day.
I had to call a week or so letter to remind them of the items I hadn’t received
I did get something, but I do not believe it is correct and no paper work.
When I purchased they said it was blue,, what I received was black and not the right size for the knife
I paid 700.00 dollars.
If I was local I would return and get my money back.”
“Incredibly sharp, thank you. Once suggestion would be to pay for all the shipping not just half. I’ve invested in the product on the front end so having to pay for half the shipping was an annoyance.”
