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Sharpening/Repair Service Reviews

4.9 Rating 283 Reviews
Sent three knives into New West KnifeWorks for sharpening service after waiting too long. WOW. Not only did they receive and promptly send my knives back with care, but my knives came back like new. I will not wait 2 years next time. They were sharpened and oiled, and I am back in action. Besides the beauty and quality of the knives, their sharpening service is another reason to buy from New West. I will be a lifetime customer!
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Posted 10 months ago
True to their word, I brought all my knives that I purchased over the last several years in to be sharpened and they were just shipped back to me (I live out of state). The knives have maintained their sharpness but now that they have been sharpened, I can see the difference. Great knives (I have 5 of them) and great service!
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Posted 10 months ago
Excellent , prompt and very sharp.
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Posted 11 months ago
Took in for sharpening, but sharpening guys weren't there. They kept it a few days and sent it back to me free of charge, excellent tracking etc.
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Posted 11 months ago
Sent my knife in and boy oh boy was it dull. I carry it daily and they brought my knife back to life. Thank u so much
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Posted 11 months ago
I love my knives and the lifetime of sharpening. Fast service and amazing knives.
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Posted 11 months ago
Great to work with, very fast. The knife came back as good as new, which in the world of New West means razor sharp. I had the knife for about 3 years of regular useage before it needed sharpening. It really holds an edge
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Posted 11 months ago
Such a great service! We’ve had the knife for a couple years and I never used the service until recently. It was so simple and it was back in the mail so fast!
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Posted 11 months ago