“Had a did a bit more research, I would have found that this battery pack charges with a usb-c port. I have plenty of them at home, so i just needed the battery, not the charging cord and block. It is also kind of thick considering the battery pocket placement. Otherwise, no complaints thus far!”
“I received a heated vest from my son for Xmas. When I went to use it the battery would not charge. I contacted Ororo and they shipped me a new battery.and charger. They are a great company and they make quality products!”
Hi there, thank you for your review. Sorry for the unhappy shopping experience. However, according to our return policy, outlet items, final sale items, stickers, coaster, tote bag and free gifts items are not eligible for returns or exchanges. Please feel free to contact our support team at support@ororowear.com if you need any assistance. We are always here to help :)