“My husband bought my heated vest just over a year ago and it stopped working. I contacted the company and they took me through thorough troubleshooting steps and they decided it was the battery. Even though I was just a couple weeks outside the warranty, they went ahead and mailed me a new battery at no charge. Now that is how to create a lifetime customer!!”
“Had issues with the vest giving a blinking red indicator when trying to turn the vest on. Thought maybe the vest had gone bad. Contacted support and sent videos to show what was happening. Support suggested a new battery and sent me a $10 coupon when ordering the battery. I ordered the open-box battery for an additional discount. Once I plugged in the new battery everything worked again to my surprise since I did not have much faith that the battery would fix it. Thank you Tech Support !!!”
“I wanted to back up battery for my vest but was hesitant about spending the $80 cost. I saw a few on Amazon that were cheaper but just didn’t have that warm fuzzy feeling about the products. Then I found the open box on your website. battery and charger or like new and work just as well as my new one that came with the vest.”
