Hi there, thank you for sharing your feedback.
We’re glad to hear the battery stays charged for a long time. We also appreciate your comment about the battery placement—your feedback has been noted and shared with our product team for future consideration. Thank you for taking the time to let us know.
Hi there, thank you for sharing your feedback.
We’re sorry to hear that the battery life and charging time didn’t fully meet your expectations. Battery runtime and charge speed can vary depending on heat settings and usage conditions, and we appreciate you taking the time to let us know about your experience. Your comments have been noted for review as we continue working to improve our products. Thanks for your support.
Hi Jose, thank you for letting us know.
We’re very sorry to hear about this and understand how frustrating it must be. Our customer service team is already following up on the situation and working to get it resolved. Thank you for your patience while this is being handled.
Hi Linda, thank you for sharing your experience with us. We understand how frustrating this must be, especially after finally receiving the battery. Battery performance can vary depending on usage and charging conditions. If you’re experiencing charging issues, we recommend reaching out to our customer service team or submitting a troubleshooting request at https://www.ororowear.com/pages/troubleshooting, so we can assist you further. We appreciate you taking the time to share your feedback. Thanks for your patience.
