Hi Beatrice, thank you for sharing your feedback. We understand how disappointing this can be, and we’re sorry it didn’t meet your expectations. For the PD 5K battery, we recommend using a 20W+ wall charger for the best charging performance. If you’d like, we recommend reaching out to our customer service team so we can help confirm whether your current charger is compatible. You can also check out our 33W charger here: https://www.ororowear.com/products/33w-battery-charger-dual-ports
Thanks for your patience.
Hi Kristi, thank you for reaching out. We understand how frustrating this can be, and we’re sorry for the experience. Our customer service team is currently following up on this. Thanks for your patience.
Hi there, thank you for your review! Once you’ve had a chance to use the product, we’d love to hear about your experience. Thanks again for choosing ororo.
“The PD 5K Rechargable Battery is far superior to the original battery that came with the vest. It takes much less time to recharge and lasts longer, that's my experirnce.”
