“The battery would not recharge. Customer service was very good about sending me a replacement. So try your batteries right away and make sure they work!”
Hi there, thanks for sharing your experience. We understand how frustrating it can be when a battery doesn’t recharge as expected, and we’re glad our customer service team was able to assist with a replacement. We appreciate your patience and your helpful tip for other customers—thank you for taking the time to let us know.
Hi Walter, thanks for checking in. We see that your package is still in transit, and we understand how waiting can be frustrating. We’ll continue monitoring the shipment on your behalf. Thank you for your patience, and we hope it arrives very soon.
“I bought this battery as a second battery for my wife's softshell vest so the vest wouls even be warm while the other battery was charging. Staff was especially helpful in quickly responding to my request for information as to which batteries were compatible with her vest.”
