Hi there, thank you for sharing your experience.
We’re sorry for the confusion with the battery you received. Our customer service team has already followed up on this and reached out to help review the issue. Please check your email for their message so we can get this sorted out for you. Thank you for your patience.
“What can I say? It's a smaller battery and holds a charge. I haven't used it in real cold,weather yet but I've the others I have are affected by the extreme cold so I expect this one will too. It's just a fact with batteries in general.”