“My phonesoap pro since first day has run 8 minutes not 5. Customer service replied "the extra time won't hurt "
That isn't why i paid $40 more from standard, we use 5 times a day. They said there is no replacement option since its out of stock and that we could only pay to ship and be without it for 2 plus weeks while their tech team tries to fix it in house. Poor service for someone that owns a Homesoap, Airsoap and this phonesoap pro. $700 spent with them and we can't get a replacement placed in queue.”
“Since first day ours has run a total of 8 minutes each time it runs. We were told by Jessica with customer service since they are out of stock that 1. the extra time doesn't hurt and just keep it even though we paid for a 5 minute clean OR 2. send back to them and wait 3 weeks to get back if their techs can fix it. We run this several times a day and don't paid the extra money for a 5 minute clean and its defective. PhoneSoap Order #64257
PhoneSoap Order #64257 (we own airsoap, phonesoap pro and homesoap) $700 client in 4 months and you would think they could setup to ship us a replacement once back in stock.”
“Fabulous! I have 3 now from the past 3 years and use for my phone the minute I walk in the door, my ear pods, keys basically anything I can fit in there!!!Love my PhoneSoap!!”
“Love my PhoneSoap, I work in the dental field, and everyday i use my phoneSoap, for my keys, my Phone, My watch. Everybody in my office love it and they use it for their phone as well.”
“Easy to set up and use immediately. Was confused at first about the button, as I didn't understand the top part was a button. They should have a more detailed image in the step-by-step instructions. I hope people are watching the how-to videos, as it's explained that the PhoneSoap automatically runs again, after you take your item out, to sterilize the inside. It's not sterilizing "nothing " as the other reviews suggest.”
