Hi Robert. We apologized for our delayed production times. Our team is working hard to fulfil orders as fast as possible. We appreciate your patience with us! Thank you for your honest review.
“Shipping and production time is the worst in the industry! The boxes shipped separately so I received like 4/5 different dates with weeks between of when I would receive them. Once arrived they did not look good at all. My logo was extremely faded. Could not see any of the wording. Some of the boxes I’m assuming was not cut properly because they were bent to the side once closed. I will NEVER purchase from this place again or recommend it. Only good thing is the price compared to other companies BUT remember you get what you pay for.”
Hi Mary. We're very sorry to hear that you were disappointed with how your boxes turned out. If you do choose to reorder with us, we recommend utilizing our Logo Guide to help determine what colors print best on cardboard: https://brandablebox.com/pages/logo-guide.
“We Love you boxes and the reasonable pricing but I wish you had a way to save our orders so we can just come back and reorder instead of having to rebuild the order each time.”
Hi Michael. Thank you for your honest feedback and review. We have recently implemented an easy reorder functionality! You can easily create an account and find your previous order history. From here, you'll be able to reorder. We hope this helps!
“The logo printed on the box was supposed to be yellow but came out yellow with stripes of green. Had to throw out the entire order and find boxes somewhere else.”
“I love my boxes. But it took months to receive my order and I am still missing 25 boxes from my order of 100. No one has taken care of this and I've asked several times to get this figured out. So, even thought the boxes are nice, getting them is difficult and I haven't had good customer service.”
Hi Charles. We are very sorry to hear that you were unhappy with your purchase. Our team took a look at your order and it does look like you ordered two adjacent sides as your printing option. We do offer opposite side printing. Be sure to explore this option on your future order! Thank you for your review and your feedback.
