“The first glass carafe didn’t work, so I called the company and they immediately sent me a new one. Love that all I have to do is push a button and I get delicious pour over coffee without worrying about the plastic!”
“Art in the kitchen. A beautiful piece, with a perfectly functional flare for pour-over action, and pours in an easily controlled fashion. Makes for an excellent pot of coffee!”
“The first carafe that was sent wasn't see by my Ratio 6. I assume this is due to the magnet type. No amount of postioning or twisting would let the carafe be seen through an entire brew cycle. Frustratingly, the brew cycle would intermittantly start and then stop 2/3 way through.
Happily though, Ratio's custom support shipped a replacement that has worked for several weeks now with 100% "accuracy". A+ for the support team.
The item itself is nicely made, attractive, and works as expected. Thanks so much.”
