“Beautiful machine. Excellent concept. The water pouring technology needs upgraded. The water goes everywhere even when using the correct filter & the carafe is place perfectly in the middle. It feels like I need to sit there and watch the machine brew b/c it will make a mess otherwise. I’ve had water all over my kitchen a few times now. Which defeats the whole purpose of getting an auto pour over. I feel Ratio should find a way to incorporate a low grade warmer/ burner on the bottom.
For the price this machine is not what I expected.
Considering return.”
Hi Val, thank you for your feedback! Our Customer Experience team would be happy to walk through some troubleshooting to help address what you're seeing. Please send us an email at hello@ratiocoffee.com, and we would be delighted to assist you. Your satisfaction is essential to us, and we're here to ensure your coffee experience is as enjoyable as possible.
“Brewing with the Ratio Eight is like making coffee with a work of art!
Arguably one of the most gorgeous coffee brewers on the market, the Ratio Eight is unlike anything I’ve ever used. The quality of craftsmanship is clear from the moment you set eyes on this. And the quality of coffee it brews is uncontested.
It has been a dream of mine to one day have this on my brew bar, and I’m here to say dreams do come true. I absolutely love this machine and I cannot wait to wake up each morning to brew my coffee with it.”
“The Ratio Eight AND the Ratio Eight Company rate 5 stars for excellence!
The Ratio Eight not only brews excellent coffee [and without using synthetic parts in the brewing process] but it is also very attractive and simple to use!
Thank you for designing a coffee machine that brews an excellent cup of coffee no matter what your level of brewing expertise.”
“I was so excited for this. I was really sold on the aesthetic and that it was hand assembled in Portland. I absolutely love walnut and it's goes with my mid century decor. Coffee is my first love so I thought how could I go wrong? The unboxing was nice. Properly packed. It look beautiful and feels like quality. Until I took the glass craft out and saw the cheap gold oval sticker that said made in China. I get it, I should have known assembled in Portland doesn't mean made there. I was incredibly disappointed by this. Doe sit make great coffee, sure does. Does it look great on the counter? Sure does. It is a conversation piece, yep sure is. I also hand grind my beans and weight them prior to dumping in the reusable filter. I love this machine but come on guys. Lets get this made here as well.”
