“We had our coffee maker for only 5 weeks and it broke, we dropped it off at your facility in SE and have not had an update on when it will be fixed...”
“Wish the glass carafe was dishwasher safe. Find another material for the bottom?
Wish there was a way to keep coffee hot in the carafe—i understand there are trade offs
Just above the filter, condensation gathers on the front face of the unit while brewing…leaves a water mark. For such a beautiful design, it’s a shame
While brewing the basket accumulates water, resulting in a splashing as more water is sprayed from above. Counter gets dirty EVERY time
Final note: I’ve told you before, the long delay in filling my order is entirely unacceptable. On principle I did not retract my order, just too damned stubborn to concede. Also, the promise of free coffee as a consolation prize was both too-little-too-late, and also never sent! Oh, boy…
I hope you are learning from these issues, and striving to get better.”
