“I was so excited to receive my mystery towel along with the star wars one I got for my hubby. This is my second sand cloud purchase and I just love the product. My mystery towel is purple which is my favorite color so it doesn't get much better than that!! So soft and functional. I use mine as a blanket and shawl as well as a towel. Must have for camping and beach!!!”
“The mystery towel I received is super cute and I like the design. However, compared to my Sand Cloud towels I have from last year and the year before the towels seem much thinner and lower quality which is disappointing.”
Hi there,
Thank you for sharing your thoughts on the Mystery Towel! We're glad to hear that you like the design. We apologize that the quality didn't meet your expectations compared to your previous towels. We are constantly working to improve our products and your feedback is invaluable in helping us achieve that.
Thank you for your input!
Warm regards,
Team Sand Cloud
Hi there,
We’re sorry to hear that you never received your towel. This sounds frustrating, and we want to help resolve this issue for you. Please reach out to our customer service team so we can assist you further.
Thank you for your feedback!
Best wishes,
Team Sand Cloud
Hi Heidi,
Thank you for your feedback. We're sorry to hear that the towel isn't absorbing water as you expected. We take your comments seriously and would love the chance to address your concerns. Please feel free to reach out to us directly so we can assist you further.
Warm regards,
Team Sand Cloud
