“I was excited to get my order. Sadly never received it. Sent 3 transmissions to the customer
Er service and after 2 weeks I’m still waiting for a response. The web site states within 48 hours. I will not buy from sandcloud again.”
“I was so excited to receive my mystery towel along with the star wars one I got for my hubby. This is my second sand cloud purchase and I just love the product. My mystery towel is purple which is my favorite color so it doesn't get much better than that!! So soft and functional. I use mine as a blanket and shawl as well as a towel. Must have for camping and beach!!!”
“The mystery towel I received is super cute and I like the design. However, compared to my Sand Cloud towels I have from last year and the year before the towels seem much thinner and lower quality which is disappointing.”
Hi there,
Thank you for sharing your thoughts on the Mystery Towel! We're glad to hear that you like the design. We apologize that the quality didn't meet your expectations compared to your previous towels. We are constantly working to improve our products and your feedback is invaluable in helping us achieve that.
Thank you for your input!
Warm regards,
Team Sand Cloud
