Hi there,
Thank you for sharing your feedback, even without specifics. We're here to help you with any concerns you may have regarding your order. Your experience matters to us, and we want to ensure that you have a positive one. Please feel free to reach out so we can assist you further.
Warm regards,
Team Sand Cloud
Hi Debra,
Thank you for sharing your feedback. We’re sorry to hear that your towels have not met your expectations regarding absorbency. We’d love the opportunity to discuss this further with you and explore a solution. Kindly respond to the email we’ve sent you so we can assist you promptly.
We truly appreciate your support and for giving us the chance to make this right!
“I was excited to get my order. Sadly never received it. Sent 3 transmissions to the customer
Er service and after 2 weeks I’m still waiting for a response. The web site states within 48 hours. I will not buy from sandcloud again.”
“I was so excited to receive my mystery towel along with the star wars one I got for my hubby. This is my second sand cloud purchase and I just love the product. My mystery towel is purple which is my favorite color so it doesn't get much better than that!! So soft and functional. I use mine as a blanket and shawl as well as a towel. Must have for camping and beach!!!”