“I literally had this less than 3 days now. I don’t have any animals or kids and am a light user. The blanket is already coming apart either next zero use.”
Hi Steven,
Thank you for your feedback. We're truly sorry to hear that you’re experiencing issues so soon. Your satisfaction is very important to us and we appreciate you bringing this to our attention.
We would like to discuss this further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
Hi Melva,
Thank you for taking a moment to share your thoughts about the Dahlia XL Bundle Navy. We’re really sorry to hear that the towels didn’t dry you off as quickly as you hoped. We understand how important absorbency is, and your feedback helps us improve our products.
If there’s anything else you’d like to discuss or if we can assist you further, please keep an eye out for an email from our team.
Warm regards,
Team Sand Cloud
Hi Melva,
Thank you for your feedback regarding the Dahlia XL Bundle. We’re sorry to hear that the drying performance has not met your expectations. Your experience is important to us, and we appreciate you bringing this to our attention.
We would love the opportunity to assist you further, so please keep an eye out for an email from our team.
Warm regards,
Team Sand Cloud
Hi Martin,
Thank you for sharing your experience with the product. We're sorry to hear that the fabric didn't meet your comfort expectations. We truly value your feedback, as it helps us continuously improve our products.
If you’d like to discuss your concerns further, please keep an eye out for our email.
Warm regards,
Team Sand Cloud
Hi Natalie,
We’re truly sorry to hear that you haven't received your order, and we understand how that must feel. It’s frustrating when things don’t go as planned, and we appreciate you bringing this to our attention. Your experience is important to us, and we’d like to help resolve this issue as soon as possible.
Please keep an eye out for an email from our team so we can assist you further.
Warm regards,
Team Sand Cloud
“I love the blanket itself but it was delivered with a bunch of pulls in the fabric. I called sand cloud and they said to cut the pulls. I would be cutting everyday! For 170$ it should not do this!”
Hi Maria,
Thank you for taking the time to share your thoughts about the Dahlia XL Bundle. We're so sorry to hear that you received it with pulls in the fabric—that's definitely not the quality we strive for. We completely understand your frustration and appreciate your feedback on the suggested solution.
Your satisfaction is important to us, and we’d love the chance to assist you further. Please stay tuned for an email from our team to discuss how we can make this right.
Warm regards,
Team Sand Cloud
Hi Cathey,
Thank you for your review. We're sorry to hear that you found the product to be rough. We completely understand how important comfort is in a product. Your feedback is valuable to us, and we appreciate you bringing this to our attention.
If you'd like, we'd love to discuss this further with you. Please keep an eye out for an email from our team.
Warm regards,
Team Sand Cloud
“I really enjoyed my items I ordered but my only issue as I had with my last order was with the carrier that you’re using. My last delivery was left out in the open about 20 feet or so away from my front door but fortunately it was a nice day but with this recent delivery it was left a bit closer but not quite under the cover of our roof and it started raining and got most of my items wet if not soaked because the package had been ripped in a few places in transit. Loved my patriotic purchases but just not the delivery of them and tried to make a complaint through the carrier and didn’t feel as though I was heard.”
